Head Designer – AI
Problem: Swivel Pay’s previous payment process was a major pain point for users, riddled with unnecessary steps and friction. The redesigned interface, as shown, delivers a streamlined, intuitive experience, simplifying transactions with fewer steps and minimal friction.
This diagram represents the information architecture we untangled for Swivel Pay. By systematically rationalizing interactions and moving parts, we successfully streamlined the user journey, making it intuitive and efficient.
Description
(only authorized samples shown)
As a Lead Product Design Consultant, I’m spearheading a thrilling initiative to infuse AI processes into Swivel Payments’ loan payment system. We’re reimagining its information architecture and design with the goal of creating an intelligent, user-centric interface. Our collaboration aims to transform the payment experience for their substantial 10M monthly transactions. Integrating AI not only streamlines the process but also personalizes the user experience. Given the sensitivity and privacy of the project details, I’m unable to share specific assets at this moment. However, I eagerly look forward to updating you on the progress of this groundbreaking fintech project soon.